Generally, if you bought a physical copy of Windows, the product key should be on a label or card inside the box that Windows came in. If Windows came preinstalled on your PC, the product key should appear on a sticker on your device. If you’ve lost or can’t find the product key, contact the manufacturer. To ensure your product key is ...

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven’t accumulated a significant amount of play time. Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with ...

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Create Windows 11 installation media. On the Windows 11 software download page , select Create tool now and follow the instructions to install Windows 11. Warning: Microsoft recommends against installing Windows 11 on a device that does not meet the Windows 11 minimum system requirements.

The Xbox app on PC relies on two Microsoft accounts: the Microsoft Store account, and the Xbox account (your PC gaming account). The Microsoft Store account provides access to owned games, subscription benefits, and other Xbox app purchases made by that account. The Xbox account is used for game streaming access, in-game purchases, achievements, and friends.

Manage your Xbox subscription. Game Pass Ultimate or a supported free to play game is required for cloud gaming.

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

按 Xbox 按钮 打开导航页。. 选择“配置文件和系统”>“设置”>“系统”>“语言和位置”。. 选择“位置”，然后将其更改为你的新位置。. 选择“立即重启”以重启你的 Xbox One 并应用位置更改。. 在你的 Xbox One 重启后，尝试再次兑换该充值码。. 在你尝试使用新 ...

The classic cold-call scam. The scammers call you and claim to be from the tech support team of Microsoft or another company. They offer to help solve your computer "problems".

保护玩家免受市场盗窃和诱骗. 开发人员为 Xbox 网络制作了令人惊叹的游戏和内容。. 为了保护客户和开发人员，我们提供了在 Microsoft Store 中进行购买的安全方法。. 为了维护此安全性，Xbox 会监视 Xbox 社区中的市场盗窃或诱骗情况。. 欺诈会影响所有人，并且大 ...